{"id":6231,"date":"2024-10-07T10:10:51","date_gmt":"2024-10-07T08:10:51","guid":{"rendered":"https:\/\/www.macsmto.fr\/questions-frequentes\/"},"modified":"2025-04-12T17:12:10","modified_gmt":"2025-04-12T15:12:10","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.macsmto.fr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"intro__wrapper  \" >\n\t<div class=\"intro container container--full\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  is-white  is-overlay-black  \t\t\t\t\t\t\t\t\t\t\t\t\t\t       \" style=\"--overlay: 50; --bc-color: white;\">\n\t\t<div class=\"intro__wrapper container container--large container--vspace \">\n\n\t\t\t\t\t\t\t  <div class=\"breadcrumb intro__breadcrumb\">\n    <span><span><a href=\"https:\/\/www.macsmto.fr\/en\/\">Home<\/a><\/span><\/span>\n  <\/div>\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"intro__inside container\">\n\t\t\t\t\t\t\t\t\t<div class=\"intro__titre h1 notag  \">\n\t\t\t\t\t\t<h1>Frequently Asked Questions<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"intro__texte wysiwyg  \">\n\t\t\t\t\t\t<p>Find here all the Frequently Asked Questions to best prepare your visit to the MACS MTO\u00ae.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<span class=\"shape shape--sep-1 intro__shape\"><span class=\"shape__inside\"><svg fill=\"currentColor\" preserveAspectRatio=\"none\" height=\"67\" viewBox=\"0 0 1680 67\" width=\"1680\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"m182.339 32.1833h1315.321c78.31 0 137.76-13.9399 182.34-32.18337344l-1680 .00008918.0000029 66.28138426c44.5788971-19.5874 104.0299971-34.0981 182.3389971-34.0981z\" fill=\"currentColor\"\/><\/svg><\/span><\/span>\n\t\n\n\t<\/div>\n\n\n<div class=\"full-wysiwyg\" >\n\t<div class=\"full-wysiwyg__inside container container--vspace container--md-boxed grid-infos-content\">\n\t\t\t\t\t<div class=\"infos full-wysiwyg__infos\">\n      <div class=\"infos__titre h2 notag\">\n      <h2>Access and opening hours<\/h2>\n    <\/div>\n    <ul class=\"reset-list infos__liste\">\n      <\/ul>\n\n    <\/div>\n\t\t\t\t<div class=\"full-wysiwyg__texte wysiwyg\">\n\t\t\t\t\t\t<ol start=\"1\">\n<li><b> How do I get to the museum?<br \/>\n<\/b>The Mus\u00e9e d&#8217;Art et de Culture Soufis MTO\u00ae is located in Chatou, in the Yvelines department. You can get there by car or public transport. The museum is a 5-minute walk from Chatou-Croissy station, via the RER A. More details on how to get there are available <a href=\"https:\/\/www.macsmto.fr\/en\/visit\/parking-and-transportation\/\">on this page<\/a>.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><b> What are the opening hours?<br \/>\n<\/b>The museum is open from 11am to 6pm, Wednesday to Friday, and from 10am to 6pm on Saturdays and Sundays, with Tuesdays reserved for school groups. Opening times may vary for special events, so please check our website for updates.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li><b> Is it possible to park near the museum?<br \/>\n<\/b>Yes, there are several parking lots close to the museum, including a free parking lot on the \u00cele des Impressionnistes, a 5-minute walk away.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li><b> Is the museum accessible to people with reduced mobility?<br \/>\n<\/b>Yes, the entire museum is accessible to people with reduced mobility, with elevators and ramps.<\/li>\n<\/ol>\n<ol start=\"5\">\n<li><b> Is the museum air-conditioned?<br \/>\n<\/b>Yes, all museum rooms are air-conditioned.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"full-wysiwyg\" >\n\t<div class=\"full-wysiwyg__inside container container--vspace container--md-boxed grid-infos-content\">\n\t\t\t\t\t<div class=\"infos full-wysiwyg__infos\">\n      <div class=\"infos__titre h2 notag\">\n      <h2>Reservations and rates<\/h2>\n    <\/div>\n    <ul class=\"reset-list infos__liste\">\n      <\/ul>\n\n    <\/div>\n\t\t\t\t<div class=\"full-wysiwyg__texte wysiwyg\">\n\t\t\t\t\t\t<ol start=\"6\">\n<li><b> How much does the museum charge?<br \/>\n<\/b>Admission to the museum is \u20ac9 for adults and free for children under 6. Discounts are also available for certain publics.<\/li>\n<\/ol>\n<ol start=\"7\">\n<li><b> Can I buy tickets on site, or do I need to book in advance?<br \/>\n<\/b>Tickets can be purchased on site, but online booking is strongly recommended for all types of visit, whether paid or free. The museum accepts credit cards and cash (please bring change).<\/li>\n<\/ol>\n<ol start=\"8\">\n<li><b> Is the museum garden free?<br \/>\n<\/b>Yes, access to the museum garden is free and open to all.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"full-wysiwyg\" >\n\t<div class=\"full-wysiwyg__inside container container--vspace container--md-boxed grid-infos-content\">\n\t\t\t\t\t<div class=\"infos full-wysiwyg__infos\">\n      <div class=\"infos__titre h2 notag\">\n      <h2>Visit information<\/h2>\n    <\/div>\n    <ul class=\"reset-list infos__liste\">\n      <\/ul>\n\n    <\/div>\n\t\t\t\t<div class=\"full-wysiwyg__texte wysiwyg\">\n\t\t\t\t\t\t<ol start=\"9\">\n<li><b> Are guided tours organized at the museum?<br \/>\n<\/b>Yes, guided tours are organized to discover our collections and garden. The schedule is available <a href=\"https:\/\/www.macsmto.fr\/billetterie\/\">on this page<\/a>.<\/li>\n<\/ol>\n<ol start=\"10\">\n<li><b> Is it possible to take photos of the works in the museum?<br \/>\n<\/b>Flash-free photography is permitted in most areas of the museum. However, certain temporary exhibitions may have restrictions. Please follow the posted instructions.<\/li>\n<\/ol>\n<ol start=\"11\">\n<li><b> Is it possible to visit the museum with a stroller?<br \/>\n<\/b>Yes, strollers are allowed in the museum. Elevators are available to facilitate movement.<\/li>\n<\/ol>\n<ol start=\"12\">\n<li><b> Are pets allowed?<br \/>\n<\/b>For reasons of safety and comfort, pets are not allowed in the museum, with the exception of guide and assistance dogs.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"full-wysiwyg\" >\n\t<div class=\"full-wysiwyg__inside container container--vspace container--md-boxed grid-infos-content\">\n\t\t\t\t\t<div class=\"infos full-wysiwyg__infos\">\n      <div class=\"infos__titre h2 notag\">\n      <h2>Visitor services<\/h2>\n    <\/div>\n    <ul class=\"reset-list infos__liste\">\n      <\/ul>\n\n    <\/div>\n\t\t\t\t<div class=\"full-wysiwyg__texte wysiwyg\">\n\t\t\t\t\t\t<ol start=\"13\">\n<li><b>Is it possible to eat on site?<br \/>\n<\/b>A snack bar is available in the museum store.<\/li>\n<\/ol>\n<ol start=\"14\">\n<li><b> Is there a checkroom service at the museum?<br \/>\n<\/b>The museum has no checkroom facilities.<\/li>\n<\/ol>\n<ol start=\"15\">\n<li><b> How can I receive museum news by e-mail?<br \/>\n<\/b>To keep up to date with the latest news from the museum, you can <a href=\"https:\/\/www.macsmto.fr\/en\/subscribe-to-the-newsletter\/\">subscribe to our newsletter<\/a>. You&#8217;ll receive information on exhibitions, upcoming events and other news.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"full-wysiwyg\" >\n\t<div class=\"full-wysiwyg__inside container container--vspace container--md-boxed grid-infos-content\">\n\t\t\t\t\t<div class=\"infos full-wysiwyg__infos\">\n      <div class=\"infos__titre h2 notag\">\n      <h2>Other questions<\/h2>\n    <\/div>\n    <ul class=\"reset-list infos__liste\">\n      <\/ul>\n\n    <\/div>\n\t\t\t\t<div class=\"full-wysiwyg__texte wysiwyg\">\n\t\t\t\t\t\t<ol start=\"16\">\n<li><b>Are there any special events at the museum?<br \/>\n<\/b>Yes, the museum organizes special events such as lectures, workshops and temporary exhibitions. <a href=\"https:\/\/www.macsmto.fr\/en\/programming\/\">Check our Programming page<\/a> for a calendar of upcoming events.<\/li>\n<\/ol>\n<ol start=\"17\">\n<li><b> Is the museum child-friendly?<br \/>\n<\/b>Yes, a free \u201cYoung Visitors\u201d booklet is available at the entrance to the museum to help you follow the children&#8217;s itinerary. Workshops are regularly organized for children on contemporary art and Sufi culture. <a href=\"https:\/\/www.macsmto.fr\/en\/programming\/\">See our program<\/a> for upcoming dates.<\/li>\n<\/ol>\n<ol start=\"18\">\n<li><b> Are audio guides available?<br \/>\n<\/b>The museum does not offer audio guides at the moment, but QR codes give access to complementary mediation to enrich the visit.<\/li>\n<\/ol>\n<ol start=\"19\">\n<li><b> Is there a museum store?<br \/>\n<\/b>Yes, the museum has a store selling souvenirs, books and objects related to Sufi art and current exhibitions.<\/li>\n<\/ol>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"container separateur container--md-boxed\"\n  >\n  <hr \/>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6231","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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